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Refund and Return Policy

Thank you for choosing Classic caps. We are committed to delivering products crafted with care and exceptional quality. Your satisfaction matters to us, and to ensure a hassle-free shopping experience, we’ve created a clear and easy-to-understand refund and return policy.

We want you to be fully satisfied with your purchase from Classic Caps.

Exchanges

  • We accept exchanges within 10 days of delivery.

  • Exchanges are available for size, color, or style of equal value.

  • The product must be unused, unworn, undamaged, and in its original packaging.

  • A receipt or proof of purchase is required.

  • Return shipping fee of ₹150 applies for exchanges that are not due to damage or defect.


Returns (Defective or Damaged Items Only)

  • We accept returns only for defective or damaged products.

  • Return requests must be submitted within 24 hours of delivery.

  • Products must be unused and in original packaging.


Refunds (Defective or Damaged Items Only)

  • Once the returned item is received and inspected, we will notify you of approval.

  • If approved, refunds are issued to the original payment method within 7–10 business days.

  • Return shipping is free for defective or incorrect items.


Shipping Fees

  • Standard shipping is usually free.

  • For exchanges or returns not related to defects/damage, a ₹150 return-shipping fee applies.

Contact Information:

  • Phone : +91 8108452828
  • Address : Shop No.3, Irani Building, 36, Balaram St, Grant Road East, Bharat Nagar, Grant Road, Mumbai, Maharashtra 400007
  • Support Hours: Working hours: 11:00 AM to 9:30 PM

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